CliqueUp Inc.

CRS CRM Terms of Service

Effective July 24, 2026 · Last updated July 24, 2026

These terms govern access to and use of CRS CRM, the job management application operated by CliqueUp Inc. (“CliqueUp”, “we”, “us”) at app.crscrm.com. By creating an account, signing in, or using the application, you agree to them. If you are agreeing on behalf of a company, you confirm you are authorized to bind it, and “you” means that company.

1. The service

CRS CRM is business software for content restoration and packout companies: job records, scheduling, task and crew management, job costing, accounts receivable, reporting, and optional connections to third-party systems. We may add, change, or remove features over time. We will not materially reduce core functionality during a paid term without notice to you.

2. Accounts and eligibility

Access requires an account issued to a named individual. Accounts are for business use by your personnel and may not be shared. You are responsible for keeping credentials confidential, for enabling and maintaining multi-factor authentication where offered, for the actions taken under your accounts, and for promptly telling us at privacy@crscrm.com if you suspect unauthorized access. You must be at least 18 years old.

3. Fees

Fees, billing frequency, subscription term, and any territory or seat limits are set out in the separate order form or subscription agreement between you and CliqueUp. Billing is handled outside the application. Unless that agreement says otherwise, fees are non-refundable, are exclusive of taxes, and unpaid amounts may lead to suspension after reasonable notice.

4. Your data

You retain all rights in the data you and your users put into the application (“Your Data”). You grant us a limited license to host, copy, transmit, process, and display Your Data solely to provide, secure, and support the service, and as instructed by you. We do not sell Your Data, use it for advertising, or use it to train generalized artificial intelligence or machine learning models. Our handling of personal information is described in the Privacy Policy, which forms part of these terms.

You are responsible for Your Data: that you have the right to provide it, that providing it does not violate law or third-party rights, and that your own privacy notices and consents cover it. Do not put medical records, government identification numbers, payment card numbers, or other data subject to specialized regulatory regimes into the application — it is not designed for them.

5. Acceptable use

You agree not to:

• attempt to access another customer’s workspace, data, or account, or to circumvent authentication, tenant isolation, or rate limits;
• probe, scan, or load-test the service without our prior written consent;
• reverse engineer, decompile, or copy the software, or use it to build a competing product;
• upload malicious code, or use the service to send unlawful, harassing, or unsolicited bulk messages;
• resell, sublicense, or provide the service to third parties beyond what your order form permits;
• use the service in violation of applicable law.

6. Third-party connections

The application can connect to systems you already use — including Google Workspace, QuickBooks Online, ContentsPal, and Airtable. Those connections are optional and enabled by you. Your use of each of those services remains governed by your agreement with its provider, and we are not responsible for their availability, accuracy, pricing, or changes to their APIs. If a provider changes or withdraws access, the related feature may stop working. Where a connection uses Google APIs, our use of data received through them adheres to the Google API Services User Data Policy, including its Limited Use requirements.

7. Availability and support

We aim to keep the service available and to give advance notice of planned maintenance where practical, but the service is provided without a guaranteed uptime commitment unless your order form includes one. Support is provided by email at privacy@crscrm.com during United States business hours.

8. Our intellectual property

We and our licensors own the application, its software, design, and documentation, and all related intellectual property. These terms grant you a limited, non-exclusive, non-transferable right to use the service during your subscription, and nothing more. Feedback you send us may be used to improve the product without obligation to you, and contains no confidential information unless you say so.

Third-party names and marks referenced in the application, including those of restoration franchise brands and connected service providers, belong to their respective owners.

9. Confidentiality

Each party will protect the other’s non-public information disclosed in connection with the service with at least reasonable care, use it only for purposes of these terms, and disclose it only to personnel and service providers who need it and are bound by comparable obligations. This does not apply to information that is public, independently developed, or lawfully obtained elsewhere, and does not prevent disclosure required by law.

10. Suspension and termination

You may stop using the service at any time; termination of a paid subscription follows your order form. We may suspend access on notice if your use threatens the security, integrity, or availability of the service or violates section 5, and may terminate for material breach that is not cured within 30 days of notice. On termination, your right to use the service ends. You may request an export of Your Data before termination or within 30 days after it; we then delete or return Your Data as described in the Privacy Policy.

11. Disclaimers

Except as expressly stated in these terms, the service is provided “as is” and “as available”, and we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error-free, or that calculations, reports, or synchronized records will be free of inaccuracy. The application is a record-keeping and workflow tool: it is not accounting, tax, legal, or insurance advice, and you remain responsible for verifying figures and filings that matter to your business.

12. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, goodwill, or data, even if advised of the possibility. Our total aggregate liability arising out of or relating to these terms or the service will not exceed the fees you paid us in the twelve months before the event giving rise to the claim. These limits do not apply to your obligation to pay fees, or to liability that cannot be limited by law.

13. Indemnity

You will defend and indemnify us against third-party claims arising from Your Data or from your use of the service in violation of these terms or applicable law, and we will defend and indemnify you against third-party claims that the service, as provided by us, infringes that third party’s intellectual property rights. The indemnified party must give prompt notice and reasonable cooperation, and the indemnifying party controls the defense and any settlement that fully releases the other.

14. Governing law and disputes

These terms are governed by the laws of the State of North Carolina, United States, excluding its conflict-of-laws rules. The state and federal courts located in North Carolina have exclusive jurisdiction, and both parties consent to venue there. Each party waives any right to a jury trial. Before filing, the parties will attempt in good faith to resolve the dispute by discussion for 30 days.

15. Changes to these terms

We may update these terms. We will post the updated version at this address and change the effective date. For changes that materially affect your rights, we will make reasonable efforts to notify you in advance; continued use after the effective date means you accept the updated terms. If you do not accept them, stop using the service and contact us.

16. General

These terms, together with the Privacy Policy and any order form, are the entire agreement between us on this subject. If a provision is unenforceable, the rest remains in effect. Neither party may assign these terms without the other’s consent, except to a successor in a merger or sale of substantially all assets. Failure to enforce a provision is not a waiver. Nothing here creates a partnership, agency, or employment relationship. Neither party is liable for delays caused by events beyond its reasonable control.

17. Contact

CliqueUp Inc.
privacy@crscrm.com